Refund Policy
Version 1.0 · Effective August 1, 2026
Full refund on your first subscription charge, within 7 days, no questions asked.
How to request one
Email support@agentwartable.com from the address on the account within 7 days of the first charge. You do not need to give a reason. Refunds are issued to the original payment method and typically appear within 5–10 business days depending on your bank.
What the 7-day window covers
- Your first subscription charge on a plan. Missions you already ran do not disqualify you — the trial exists so you can try the product, and running it is not a reason to withhold a refund.
- Duplicate or erroneous charges, at any time, in full.
- Charges after a cancellation we failed to process, at any time, in full.
What it does not cover
- Renewal charges after the first. Cancel before the renewal date to avoid the next period — the customer portal makes this self-serve, and cancellation takes effect at period end.
- Gift cards and mission credits, which are non-refundable for cash but transferable before redemption.
- Accounts terminated for a Terms of Service breach.
Cancelling
Cancel any time from the billing portal in your account. Your plan stays active until the end of the paid period, and your Mission Vault stays readable and exportable afterward. We do not hold your existing work hostage to a lapsed subscription.
Failed payments
If a renewal payment fails, your account moves to past-due: new missions are blocked, but your vault and exports remain fully accessible while you update your card.
Disputes
Please email us before filing a chargeback. This policy is deliberately simple so that talking to us is always faster than disputing.
Pre-launch draft. This document has not yet been reviewed by an attorney. It states the platform's actual practices accurately, but it must be reviewed by counsel licensed in the operating jurisdiction before paid launch — doc 05 §4 lists these pages as launch blockers.